1. Scope of application
These General Terms and Conditions of Sale (hereinafter “GTC”) govern all contractual relations between:
SYNTON
SYNTON SA
Rue de la Condermine 10,
CH-2740 Moutier
Switzerland
Email : synton@synton.ch
And any natural or legal person (hereinafter “the Customer”) making a purchase via the SYNTON website.
Any order placed on the website implies unreserved acceptance of these GTC.
2. Products and services
The products offered for sale are described as accurately as possible.
However, photographs, visuals or illustrations are not contractually binding.
SYNTON reserves the right to modify or discontinue the sale of any product at any time.
3. Prices and financial terms
Prices are quoted in Swiss francs (CHF).
Prices include Swiss VAT where applicable.
Delivery costs are charged separately and clearly indicated before the order is confirmed.
SYNTON reserves the right to change its prices at any time. The applicable price is the one in force at the time of order confirmation.
4. Ordering process
The order is considered final after:
- Validation of the cart by the Customer
- Acceptance of these GTC
- Confirmation of payment
SYNTON reserves the right to refuse or cancel any order in the event of:
- Suspicion of fraud
- Inaccurate information
- Previous unresolved dispute
5. Payment terms
The accepted payment methods are those indicated on the website (credit card, TWINT, bank transfer or any other available solution).
Payment is due in full at the time of ordering.
6. Delivery
Deliveries are made in Switzerland and, where applicable, internationally.
The delivery times indicated are estimates and do not constitute a contractual guarantee.
The risks associated with transport are transferred to the Customer as soon as the parcel is handed over to the carrier.
In the event of a delay attributable to the carrier, SYNTON cannot be held liable.
7. Right of return
Under Swiss law, there is no general legal obligation to provide a right of withdrawal for online sales.
For commercial purposes, SYNTON grants a voluntary right of return within 14 days of receipt of the products, subject to the following conditions:
- Product unused
- Product intact
- Original packaging
- Proof of purchase
Return costs are the responsibility of the Customer, except in the case of a proven defect in the product.
8. Legal warranty
Swiss legal provisions regarding warranty for defects apply.
In the event of a proven defect, SYNTON may, at its discretion:
- Replace the product
- Repair the product
- Issue a refund
9. Liability
SYNTON’s responsibility is limited to proven direct damages resulting from a breach of contract.
SYNTON cannot be held liable for:
- Inappropriate use of products
- Temporary interruption of the website
- Indirect or consequential damages
10. Intellectual property
All content on this website (text, images, logos, design, graphic elements) is protected by intellectual property law.
Any unauthorised reproduction or use is strictly prohibited.
11. Applicable law and jurisdiction
These GTC are governed exclusively by Swiss law.
In the event of a dispute, the place of jurisdiction shall be the registered office of SYNTON, unless otherwise required by law.